Utilities
Strengthen customer relationships in energy
JD Power helps utilities improve customer experience across billing, outages, and service interactions, strengthening customer satisfaction, trust, and overall service performance.
Customer Experience Insight
Measure customer satisfaction across billing, outages, and service interactions.
Operational Benchmarking
Compare service performance across utilities and regions.
Engagement and Trust Drivers
Identify what builds customer confidence and brand appeal.
Related Insights
Press Release
JD Power-GlobalData Forecast June 2026
Total new-vehicle sales for June 2026, including retail and non-retail transactions, are projected to reach 1,363,800, a 3.6% increase year-over-year, according to a joint forecast from JD Power and GlobalData. Reporting the same numbers without adjusting for the number of selling days translates to an increase of 8.0% from 2025. The seasonally adjusted annualized rate (SAAR) for total new-vehicle sales is expected to be 16.5 million units, up 0.8 million units from June 2025.
News
The Automotive Update: What is forecast for Europe’s new EV market?
This episode unpacks the latest update from EV Volumes’ forecasting team. Listen now for key insights into new EV sales in Europe, alongside projections for the region’s big five markets. Which factors could most affect sales of electric models in the future?
Press Release
Financially Stressed Canadians Expect Banks to Provide Guidance but Turn to AI for Advice, JD Power Finds
RBC Ranks Highest in Banking Advice and Financial Health Support; CIBC Ranks Highest in Credit Card Financial Health Support