Financial Services

Make Better Decisions with Customer-Driven Financial Analytics

JD Power helps finacial services professionals improve customer understanding, performance benchmarking, and decision making using advanced analytics and business intelligence.

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Why Financial Services Leaders Choose JD Power

Customer-Driven Clarity

Voice-of-the-customer insight reveals what clients value—so you can prioritize investments and act with precision.

Competitive Benchmarking

Industry-trusted benchmarks show how you perform—helping you identify gaps and stay ahead of competitors.

Actionable Growth Insights

Behavioral and experience analytics uncover opportunities to improve acquisition, retention, and end‑to‑end experience—driving loyalty and growth.

Harness the Power of Financial Services Data

JD Power financial services benchmarking, data, and insights, delivered by industry experts, enable faster decision-making and improved customization of your products and services.

180 K

Banking Customers Surveyed Per Year

140 K

Cardholders Surveyed Per Year

38 K

Investors and Advisors Per Year

47 K+

Borrowers Surveyed Per Year

25 +

Years of Consumer Feedback Experience

400 +

Financial Institutions Benchmarked

Ready to make smarter financial services decisions?

Contact us to see how JD Power delivers the intelligence the leading financial servicess industry trusts.