Healthcare
Elevate the patient experience at every touchpoint
JD Power helps healthcare organizations understand and improve the experiences that drive trust, satisfaction, and outcomes.
Why Healthcare Leaders Choose JD Power
Patient Experience Insight
Capture feedback across access, care delivery, and follow-up.
Benchmarking Across Providers
Compare performance across hospitals, health plans, and care settings.
Experience-Driven Outcomes
Improve satisfaction, retention, and care engagement through actionable insights.
Leverage the power of healthcare consumer data
From patient satisfaction scores to data-driven insights, JD Power helps you turn patient feedback into measurable improvements you can use to increase retention and trust through better experiences.
80 %
of Fortune’s 2018 Top 10 VOC Engagements
10 +
Number of Industries Covered
19
Countries where Studies are Fielded
1.8 M
Consumers Surveyed Annually
50
Years of Experience & Brand Recognition
175
Annual Benchmark Studies
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