Healthcare

Elevate the patient experience at every touchpoint

JD Power helps healthcare organizations understand and improve the experiences that drive trust, satisfaction, and outcomes.

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Why Healthcare Leaders Choose JD Power

Patient Experience Insight

Capture feedback across access, care delivery, and follow-up.

Benchmarking Across Providers

Compare performance across hospitals, health plans, and care settings.

Experience-Driven Outcomes

Improve satisfaction, retention, and care engagement through actionable insights.

Leverage the power of healthcare consumer data

From patient satisfaction scores to data-driven insights, JD Power helps you turn patient feedback into measurable improvements you can use to increase retention and trust through better experiences.

80 %

of Fortune’s 2018 Top 10 VOC Engagements

10 +

Number of Industries Covered

19

Countries where Studies are Fielded

1.8 M

Consumers Surveyed Annually

50

Years of Experience & Brand Recognition

175

Annual Benchmark Studies

Ready to make smarter healthcare consumer decisions?

Contact us to see how JD Power delivers the intelligence the healthcare industry trusts.