Capture feedback across access, care delivery, and follow-up.
Benchmarking Across Providers
Compare performance across hospitals, health plans, and care settings.
Experience-Driven Outcomes
Improve satisfaction, retention, and care engagement through actionable insights.
Leverage the power of healthcare consumer data
From patient satisfaction scores to data-driven insights, JD Power helps you turn patient feedback into measurable improvements you can use to increase retention and trust through better experiences.
80%
of Fortune’s 2018 Top 10 VOC Engagements
10+
Number of Industries Covered
19
Countries where Studies are Fielded
1.8M
Consumers Surveyed Annually
50
Years of Experience & Brand Recognition
175
Annual Benchmark Studies
Healthcare Products
Evolve the Healthcare Experience
Understand member needs, adapt to expectations, and improve performance across healthcare experiences.