U.S. Electric Vehicle Experience (EVX) Home Charging Study
Understand the Most Frequent EV Charging Experience
The U.S. Electric Vehicle Experience (EVX) Home Charging Study evaluates satisfaction with residential charging equipment used by EV and PHEV owners—covering installation, usability, reliability, and everyday charging performance. It delivers the industry’s most trusted benchmark of home charging satisfaction.
What the Study Measures
A Detailed View of Home Charging Performance
Segments owners by charger type for precise benchmarks:
• Level 1 portable
• Level 2 portable
• Level 2 permanently mounted
Measures key attributes including:
• Ease of use
• Charging speed
• Reliability
• Cord length
• Perceived value
How It Works
How the Electric Vehicle Experience (EVX) Home Charging Study Works
• Is based on verified EV owner feedback
• Captures satisfaction across charger types and key performance attributes
• Provides accurate competitive benchmarking across home charging solutions
• Links directly to issues and behaviors uncovered in broader EVX ownership and charging studies.
Core Strengths
Better Charging Insights, Stronger Satisfaction
• Reveals where charging equipment delights or frustrates owners
• Helps OEMs evaluate their branded chargers against third-party options
• Guides utilities in developing meaningful incentives and rebate programs
• Creates annual rankings and awards-licensing opportunities for top-performing brands
Business Impact
Improve Charging, Increase Satisfaction
• Informs design improvements for home charging hardware
• Enhances OEM and supplier positioning in the residential charging market
• Improves EV ownership satisfaction by optimizing the charging experience used most frequently
Key Dates
2026
Fielding: November 2025 – January 2026
Publish: March 18, 2026
Press Release: March 24, 2026
Press Release & Award Information
JD Power issues a national press release highlighting key findings and top-to-bottom rankings from the study. The brand(s) that rank highest in each award-eligible segment and meet predetermined award criteria will have the opportunity to enter into a licensing agreement through the JD Power Awards Program, which requires subscribing to the study as a prerequisite. Entering into a licensing agreement provides top-ranked brands with the valuable opportunity to market their award-winning performance. As the trusted symbol of excellence, JD Power Awards enhance brand perceptions, drive consumer preference, and differentiate awarded brands in competitive marketplaces.
Profiled Brands
2026 Profiled Brands
Accell
Amazon
AMPRoad
Audi
Autel
Blink
BMW
Bosch
BougeRV
Cadillac
ChargePoint
ChargifyEV
Chevrolet
Chrysler
ClipperCreek
Delphi
Delta
Duosida
Eaton
Electrify America
ElectvLife
Emporia
Ergmaster
EVBase
EVCars
EVIQO
EVoCharge
Fiat
Fisker
FLO Home
Ford
Free2Move
Ford
Free2Move
GE
Genesis
GMC
GRIZZL-E
Honda
Hyundai
J+ Booster 2/J+ Booster
Jaguar
Jeep 4xe
JuiceBox
Keruida
Kia
Land Rover
Lectron
Lefanev
Leviton
Lexus
Lincoln
Lucid
Massimo Electric
MaxGreen
Mazda
MEGRAR
Mercedes-Benz
MINI
Mitsubishi
Morec
Mustart
NeoKit
Nissan
Nurzviy
OpenEVSE
PFCTART
Polestar
Porsche
PRIMECOM
Pulsar
Rivian
Schneider
Schumacher
Shell Recharge
Siemens
smart
SplitVolt
Subaru
TeraHome
Tesla
TopDon
Toyota
TurnOnGreen
VeoryFly
Vevor
Volkswagen
Volvo
Wallbox
Webasto
Workersbee
Zencar
Who should use it
Designed for Charging, Infrastructure, and Energy Teams
• Home-charging equipment manufacturers
• OEM EV infrastructure and product teams
• OEM marketing departments (awards)
• Utility providers and energy regulators
PowerSource
Insights Available at a Touch of a Button
Subscribers to this study have full access to benchmark reporting, competitor analysis, and more with PowerSource.
