Insights

Tagged:

Clear filters

Industry

Topic

Segment

TMT|TMT Chart 1|TMT Chart 2|TMT Chart 3

News

Fixed Wireless Consistently Outperforms Fiberoptic and Cable Internet in Customer Satisfaction

Mobile carriers are flooding the airwaves with catchy commercials boasting about their ability to provide affordable, high-speed home internet. The advertising push aims to build awareness for Fixed Wireless Access (FWA).

Couple watching television|Overall Satisfaction|Graph of Regions|Television Factor Satisfaction|Bar Graph

News

Loyalty among Live TV Streamers Much Stronger than Cable and Satellite Customers

No cord? No problem. At least, no loyalty problems. Even though it may be easier to switch streaming service than it is to change cable or satellite providers, customers in the United States are far more loyal to streamers than traditional television providers.

16 November 2023

Desert Highway|a graph |zip code level infrastructure highlights charging gaps|Graph showing limited EV charging options in Utah

News

Is U.S. EV Infrastructure Ready for the Great American Summer Road Trip? It Depends on Where You Want to Go.

Some 43.2 million people jumped in their cars for a summer road trip this July 4 weekend, according to AAA data, an increase of 2.4% during the past year and 4% higher than 2019. With record crowds continuing to swarm the nation’s national parks, hot spots like Zion, Yellowstone, Arches and others have made the western U.S. the ultimate destination for the Great American Road Trip. Which begs the question: Can you conquer the epic Western journey in an electric vehicle (EV)?

watching tv together|Graph 1|Graph 2|Graph 3|Graph 4|Graph 5|Graph 6|Graph 7 |Graph 8|Graph 10|Graph 11|Graph 12|Graph 13|Graph 9

News

As U.S. Households Now Subscribe to More Streaming Services than Ever, Customer Satisfaction Starts to Decline

Streaming services may be heading into tougher times. Not only is the competition fierce and cost of acquiring and producing content high; subscribers may be nearing their limit with how many subscriptions they carry and what they spend.

1 November 2022