Help & Support
Find out more about our products and services. Here you will find FAQs and user guides to find the answers you are looking for.
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AutoEdge
Everything you need to get the most out of AutoEdge is here. Scroll through to find out how to get the most out of AutoEdge, read our usermanual, FAQs and more.
Fast and reliable vehicle valuation
AutoEdge provides you with data and insights for comprehensive vehicle evaluation, so you can make more effective business decisions.
What do you get with AutoEdge?
- Access all our data and services quickly and easily including valuation on vehicles, motorbikes, caravans and marine data sets
- Pinpoint the value of a vehicle at a glance as well as be able to adjust a value for vehicle options and kilometres travelled for a more precise value
- Take advantage of the extra options that can be added. Five years of pricing history for automotive, motorcycles, caravan and marine data and Residual value forecasting for all automotive and selected trucks
Can I use AutoEdge across more of my business?
Yes, there are additional modules available for AutoEdge to allow you to use AutoEdge in more facets of your:
- Pricing history module allows you to access up to 5 years of historical pricing data.
- Data is available for caravans, campervans, marine and motorcycles.
- Find residual values for vehicles based on age and kilometers travelled
All of our exceptional services, market-leading data and insights in one place
Vehicle prices and specifications covering
- New and used passenger cars and commercial vehicles
- New and used motorcycles
- New and used caravans and campervans
- New and used boats, option adjusted values.
Save up to 30 mins per vehicle searching values and data online.
FAQs
AutoEdge FAQ
How can I reset my password?
Please contact us by sending an e.mail to [email protected]
I can’t log in anymore although I know my password
Please ensure that you log out after each session otherwise access will be blocked and you will not be able to log in again. In that case please contact us by sending an e.mail to [email protected]
How do I do KM adjustment?
You can adjust the mileage by entering the desired number of kilometres in the corresponding field “Actual KM”
I can’t find a certain vehicle
Please use all available identification options (Vehicle Identification number (VIN), National Vehicle Identification Code (NVIC), search tree. If the vehicle still cannot be found, please send the vehicle details e.g. year, make, model, variant or NVIC by e-mail to [email protected]
I need a historical value
Historical valuations are not included in the basic version of AutoEdge. Please contact us at [email protected]
I need access to caravan, bikes or marine
The data is not included in the basic version of AutoEdge. Please contact us at [email protected]
I think value is incorrect
Please contact us by sending an e.mail to [email protected]
How we gather our data
We have a comprehensive database identifying the myriads of models and derivatives in the market today. We use a series of data providers linking the Vehicle Registration Mark to our Glass’s model codes enabling us to precisely identify each model and any options information. These observations are fed through a statistical model to provide highly accurate trade and retail values.
How many years of values do Glass’s produce?
We produce values covering vehicles going back 40 years for cars, motorcycles and caravans, commercial vehicles and marine, which are all available in our digital products.
How is Glass’s Trade valuation calculated?
This is calculated by our valuation engine based on high volumes of trade observations from the wholesale market and statistical market analysis combined with editorial expertise.
How are Glass’s Below Average, Average and Above Average valuations calculated?
We have produced a series of algorithms, based upon the sales data that we get from various sources to produce each of the Above Average, Average, & Below Average, valuation sets. These algorithms are modified every month and for every sector (e.g. small, MPV, Convertible) using the graded prices we receive from all sources.
Are there fixed relationships between the values?
Our valuations closely reflect the market movements in both Trade and Retail markets. These may vary due to multiple market influences on a monthly basis.
What do the abbreviations mean in the Caravan Data?
POA means the price is available upon application to the manufacturer and NSD is when the data available is not sufficient enough for a value to be provided.
Which browsers and operating systems do you support?
To offer the best possible service and products we only support the latest versions of the most popular operating systems and web browsers.
When is data updated in my Secure FTP folder?
Data will be updated by the 28th of each month and available in your Secure FTP folder.