The results of the inaugural 2018 U.S. Independent Insurance Agent Satisfaction Study are in! In this on-demand webcast you will hear an overview of the key findings of this study and will learn about the following:
- How independent agents are setting a high mark for insurers
- Which insurers are earning top marks from agents for personal and commercial lines
- The drivers of the agent experience with insurance providers
- The key opportunities insurers have for meeting agent needs
- How to utilize the study findings to measure performance and achieve your customer experience (CX) goals