As we prepare to publish the 2022 U.S. Auto Claims Study in October, we took an early look at the data from waves 2 and 3. The first trend we explored: increased cycle times leading to declines in repair and timing satisfaction.
- How much has customer-reported total cycle time increased?
- What are customers saying is behind these delays?
- What can be done to curb dissatisfaction?
Download our infographic to find out.{{cta(’32bd0dcc-a206-412c-b679-be280a9a0f93′,’justifycenter’)}}
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