Repair Analytics
Industry-Leading Warranty and Repair Benchmarking
JD Power Repair Analytics is a comprehensive warranty benchmarking solution built on billions of real repair records across the U.S. automotive industry. It helps OEMs and suppliers understand repair frequency and cost at the component level—empowering teams to improve quality, reduce warranty exposure, and identify issues early.
What the Study Measures
A Complete, Component-Level View of Repair and Warranty Costs
Includes granular drill-down across:
• Category level: 9 major categories
• Subcategory level: 80+ subcategories
• Component level: ~700 components
Tracks:
• Repair frequency, cost, and failure patterns across the U.S. industry
How It Works
How Repair Analytics Works
• Aggregates billions of U.S. repair transactions and warranty records
• Uses standardized classification across category, subcategory, and component
• Enables precise benchmarking and root-cause identification
• Supports early issue detection and long-term cost reduction modeling
Core Strengths
Deeper Repair Insights, Faster Action
• Helps teams proactively manage and reduce warranty costs
• Identifies emerging problems early in the warranty window
• Quantifies competitive gaps by comparing repair patterns and spend vs. the segment
• Guides quality and engineering teams in prioritizing solvable, high-impact issues
• Provides an independent, quantitative view of industry-wide repair realities
Business Impact
Reduce Costs, Improve Quality
• Lowers warranty accruals and improves forecast accuracy
• Supports quality improvements that carry forward into future model years
• Enhances reliability and reduces customer complaints
• Strengthens OEM–supplier alignment through transparent component-level data
Who should use it
Designed for Quality, Engineering and Product Teams
• OEM quality organizations
• Product planning and engineering teams
• Manufacturing and reliability teams
• Tier 1 suppliers focused on component performance and warranty trends
PowerSource
Insights Available at a Touch of a Button
Subscribers to this study have full access to benchmark reporting, competitor analysis, and more with PowerSource.
