U.S. Mobility Confidence Index (MCI) Study
Understand Consumer Trust in Autonomous Mobility
The U.S. Mobility Confidence Index (MCI) Study measures consumer awareness, perceptions, and trust in automated vehicles and emerging mobility technologies. Conducted in collaboration with the MIT Advanced Vehicle Technology Consortium, it serves as the industry’s most definitive view of public readiness for automated mobility.
What the Study Measures
A Comprehensive Look at Perception, Trust, and Readiness
Evaluates 3,000+ U.S. vehicle owners covering modes of transportation across four core dimensions:
• Personal vehicles
• Commercial/fleet vehicles
• Public transit
• Air taxis
Tracks:
• Safety, control, and data privacy perceptions
• Year-over-year changes in consumer confidence
How It Works
How the Mobility Confidence Index (MCI) Study Works
• Is conducted annually with a nationally representative sample of U.S. vehicle owners
• Measures awareness, perceptions, trust, and readiness for automated technologies
• Covers multiple transportation modes and use cases
• Is developed in partnership with MIT for methodological rigor
Core Strengths
Deeper Trust Insights, Clearer Direction
• Identifies psychological and informational barriers to AV adoption
• Reveals consumer expectations around safety and control
• Helps OEMs and AV developers shape communication and education strategies
• Provides policymakers with data-backed insight for regulation and safety frameworks
Business Impact
Improve Trust, Accelerate Readiness
• Shapes development priorities for automated-vehicle initiatives
• Strengthens public education, and transparency strategies
• Supports insurance and regulatory planning
• Enables more informed pilot programs and AV deployment strategies
Press Release Information
JD Power issues a national press release highlighting key findings and top-to-bottom rankings from the study.
Who should use it
Designed for the Automated Mobility Ecosystem
• Automakers and AV system developers
• Insurers and risk analysts
• Regulators and public policy organizations
• Transportation and mobility planners
PowerSource
Insights Available at a Touch of a Button
Subscribers to this study have full access to benchmark reporting, competitor analysis, and more with PowerSource.
