OEM
Canada Auto Customer Service Index (CSI) Study
Benchmarks satisfaction with dealership service visits, combining customer feedback and repair information to provide a complete view of aftersales performance and customer retention drivers.
Product Finder
OEM
Canada Customer Service Index – Long Term (CSI-LT) Study
Benchmarks satisfaction with dealership and aftermarket service visits, combining customer feedback and repair information to provide a complete view of aftersales performance and customer retention drivers.
DEALER, LENDING
Canada Dealer Financing Satisfaction Study
Captures direct dealer feedback on financing provider performance, helping lenders understand what drives satisfaction, loyalty, and stronger dealer partnerships.
DEALER, INSURANCE
DealerPolicy Insurance Integration
In-menu insurance quoting integration that delivers real-time savings to customers, enabling dealers to reinvest savings into protection products and increase profitability.
INSURANCE
Intelligent Match
Personalized auto insurance shopping guidance based on real customer experience—not just rates.
OEM
Mexico Auto Customer Service Index (CSI) Study
Benchmarks satisfaction with dealership service visits, combining customer feedback and repair data to provide a complete view of aftersales performance and customer retention drivers.
OEM
Mexico Customer Service Index – Long Term (CSI-LT) CLUB Study
Benchmarks satisfaction with dealership and aftermarket service visits, combining customer feedback and repair information to provide a complete view of aftersales performance and customer retention drivers.
OEM
Repair Analytics
Warranty benchmarking solution using real repair data to identify issues, reduce costs, and improve product quality and reliability across vehicle components.
INSURANCE
StudyPrice (VIN-Specific Insurance Risk Analysis)
VIN‑specific risk analysis delivering feature‑level visibility for more accurate insurance pricing and underwriting.
OEM
U.S. Automotive Brand Loyalty Study
Measures repeat purchase behavior using real transaction data, providing a comprehensive view of brand loyalty and retention across the automotive market.
OEM
U.S. Customer Service Index (CSI) Study
Benchmarks satisfaction with dealership service visits, combining customer feedback and repair data to provide a complete view of aftersales performance and customer retention drivers.
OEM
U.S. Electric Vehicle Experience (EVX) Home Charging Study
Evaluates satisfaction with residential EV charging, measuring installation, usability, and performance to deliver trusted insights into home charging experiences.