Chi siamo

La verità che trasforma le decisioni

L'acquisto di un veicolo è una delle decisioni più importanti che le persone prendono. Influisce sul modo in cui lavorano, vivono e si muovono nel mondo. Ogni giorno, le aziende con cui collaboriamo prendono decisioni che plasmano queste esperienze. Dal laboratorio di progettazione alla sala del consiglio, fino allo showroom, JD Power fornisce i dati, le analisi e le informazioni di cui i leader hanno bisogno per prendere decisioni più intelligenti e consapevoli quando la posta in gioco è alta.

Chi siamo

JD Power è leader mondiale nel settore delle analisi e delle approfondimenti relativi all'ecosistema automobilistico.

Da oltre 50 anni aiutiamo le aziende a comprendere l’esperienza dei clienti, i cambiamenti in atto nei mercati e le prossime mosse da intraprendere. Ascoltando attentamente gli acquirenti e i proprietari di auto, trasformiamo i feedback reali dei clienti in approfondimenti. Intuizioni su cui le organizzazioni fanno affidamento per prendere decisioni migliori in materia di produzione, marketing, vendita al dettaglio, prezzi, valutazione e esperienza di possesso. Queste intuizioni portano a prestazioni migliori, a una maggiore redditività e a una maggiore fiducia sia per le aziende che per i consumatori.

La nostra missione

Prendi ogni decisione relativa all'auto con consapevolezza

Da oltre 50 anni aiutiamo le aziende a comprendere l’esperienza dei clienti, i cambiamenti in atto nei mercati e le prossime mosse da intraprendere.

Ascoltando attentamente gli acquirenti e i proprietari di auto, trasformiamo i feedback reali dei clienti in approfondimenti. Approfondimenti su cui le organizzazioni fanno affidamento per prendere decisioni migliori in materia di produzione, marketing, vendita al dettaglio, prezzi, valutazione e esperienza di possesso. Questi approfondimenti portano a prestazioni migliori, a una maggiore redditività e a una maggiore fiducia sia per le aziende che per i consumatori.

I nostri valori

Siamo sempre presenti per i nostri clienti e gli uni per gli altri.

Contribuiamo al successo dei nostri clienti.

Tutto ciò che facciamo è finalizzato ad aiutare i clienti a prendere decisioni più oculate e a ottenere risultati migliori.

Siamo innovativi, collaborativi e ci basiamo sui dati.

Uniamo analisi avanzate e competenze umane per fornire approfondimenti che si dimostrino validi nella realtà.

Rendiamo tutto più semplice.

Trasformiamo la complessità in chiarezza, affinché i team possano agire più rapidamente e con sicurezza.

Ce la facciamo.

Ci concentriamo sull'attuazione, sulla responsabilità e sui risultati.

Partiamo dalla fiducia e la dimostriamo ogni giorno.

Indipendenza, integrità e credibilità sono i pilastri del nostro lavoro.

Fondata sull'ascolto. Una fiducia consolidata da decenni.

Dal 1968, JD Power raccoglie e analizza le opinioni dei clienti. Il nostro impegno a favore dell’indipendenza e dell’integrità ci ha resi uno dei marchi più affidabili del settore e continua a guidare il nostro modo di lavorare ancora oggi.

Opportunità di lavoro

Dove la realtà del cliente incontra l'impatto concreto

In JD Power lavorerai al crocevia tra esperienza del cliente, dati e processi decisionali. Contribuirai a definire le modalità con cui i veicoli vengono progettati, venduti, finanziati, assicurati e assistiti.

Leadership di J.D. Power

Competenza che trasforma
le intuizioni in azioni concrete.

Responsabili funzionali

Sara Arnone

Chief Transformation Officer & Head of Revenue Operations

Sara Arnone is Chief Transformation Officer & Head of Revenue Operations at JD Power, where she orchestrates enterprise-wide change initiatives. Focused on maximizing growth, Ms. Arnone is also responsible for enterprise transformation initiatives, revenue operations, and enterprise project management operations.

Prior to joining JD Power, Ms. Arnone led Business Services Transformation at RTX, the world’s largest aerospace and defense company. In this capacity, she concentrated on defining a multi-year strategy to optimize value streams across key services, including finance and accounting, HR and payroll, procurement and legal.

Before joining RTX, Ms. Arnone held the position of Chief Transformation Officer at Sterling Check Corp. There, she established a transformation office that was vital in driving value creation through a multi-year program spanning go-to-market strategies, operations and digital transformation. She also held the role of Head of Business Operations responsible for portfolio management, revenue operations and M&A integration. Her strategic contributions were key to Sterling’s successful IPO in 2021, the integration of four significant acquisitions and Sterling’s eventual merger with First Advantage Corporation in 2024.

Ms. Arnone’s career also includes five years at The Boeing Company, where she held leadership positions across shared services, real estate, and HR. She is also an active member of the Enterprise Council for Leading Change and a volunteer with the National Alliance on Mental Health. She holds an undergraduate degree in Accounting & Finance from Gonzaga University, a postgraduate degree in Globalization from University College London and an MBA from Seattle University.

Julia Chester

Chief Marketing Officer

Julia Chester is Chief Marketing Officer at JD Power, responsible for driving revenue growth through innovative and impactful marketing strategies that demonstrate ROI. Ms. Chester is a seasoned, strategic marketing executive, with a proven track record of delivering growth across data, software and analytics product portfolios globally.

Julia joined JD Power through the Autovista Europe and Australia acquisition where she built the marketing function to be a strategically led customer-centric function demonstrating impact through marketing generated revenue.

Over the course of her career, Julia has held senior leadership roles within business intelligence organisations, including Thomson Reuters, across the Legal and Investment Research industries and is recognised for building high-performing marketing teams.

With a leadership style that’s collaborative and inclusive, Julia unites marketing and cross-function teams, championing closely aligned marketing and sales functions through a focus on lead generation, sales CRM/marketing automation platforms and sales enablement tools.

Ms. Chester holds a BSc Econ (with Honors) from Cardiff University.

Laszlo Kupan

Chief Legal Officer

Laszlo Kupan serves as Chief Legal Officer of JD Power, a global leader in consumer insights, advisory services, and data analytics. In this role, Laszlo directs the company’s global legal function, overseeing all legal, regulatory, compliance, and governance matters. He delivers strategic counsel to the executive leadership team and the Board, and plays a key role in supporting the company’s growth, innovation, and risk management initiatives.

Prior to JD Power, Laszlo held senior legal roles at Live Nation Entertainment, the world’s leading live entertainment company, and served as General Counsel of Access Integrated Healthcare. He began his legal career at Latham & Watkins LLP, advising clients on complex M&A and securities transactions and corporate governance.

Laszlo holds a JD, cum laude, from the University of Michigan Law School and a B.A., cum laude, from UCLA.

Michael Lukaszevicz

Chief Technology Officer

Michael Lukaszevicz serves as Chief Technology Officer (CTO) for JD Power, joining the company in 2025. With more than 25 years of experience in technology leadership roles, Michael has a strong track record of innovation and accountability for the successful launch of products to achieve strategic objectives.

Michael is adept at scaling and improving complex systems in fast-paced environments and has a deep understanding of data and identity.

His technical skills span IT security, scalable architecture, cloud and infrastructure, data and identity, AI, and machine learning, and more. His prior experience includes technology leadership roles at Acxiom, Jornaya, Dun & Bradstreet, and Dow Jones among other companies.

Millie Morales

Chief People Officer

Millie Morales is the Chief People Officer at JD Power. Ms. Morales brings more than 20 years of experience in strategic HR, with a deep focus on change management and helping acquired companies integrate and assimilate a shared purpose and culture. She is responsible for driving the company’s people strategy forward, including talent development, employee engagement, and fostering a strong, values-driven culture as JD Power continues to grow and evolve. Ms. Morales also brings extensive experience with large-scale HRIS implementations.

Ms. Morales joined JD Power from Sterling Check Corp, a world-class global provider of technology-enabled background and identity verification services. At Sterling, she was responsible for leading the HR Business Partner team, Payroll, Total Rewards and People Operations to drive transformation across the company.  She led the HR integration workstream leading up to the 2024 merger with First Advantage.

Prior to joining Sterling, Ms. Morales held senior leadership roles in HR over her 25+ year career at Assurant, responsible for integrating numerous acquisitions, leading divestitures, and key functions such as Talent Acquisition, Well-being and Total Rewards. She also worked closely with the Compensation Committee of the Assurant Inc. Board of Directors on all executive compensation matters and was actively involved in Assurant’s shareholder outreach program.

Ms. Morales received a Bachelor of Arts in Finance from Montclair State University with honors and a Master of Business Administration in Financial Management from Pace Lubin School of Business.

Brian Walby

Chief Data & Analytics Officer

Brian Walby is Chief Data & Analytics Officer at JD Power, where he is responsible for supporting our new product and feature development and existing capabilities production involving AI-based and applied data science, research science, data engineering, ML engineering, data visualization and insights, and data strategy skill teams.

Mr. Walby brings over 20 years’ experience in automotive, SaaS, analytics, data science and customer success leadership involving complex data assets to produce actionable, practical decision-making capabilities for customers, with a focus on evaluation and impact attribution to market stimuli such as price, product, promotion, advertising, inventory, and other factors.

Most recently, Mr. Walby was Vice President, Data Science and Innovation in the Data & Analytics (D&A) business unit, enabling significant expansion of capabilities and new products to the Power Information Network (PIN) and Valuation Services (Used Car Values and Residual Values).

Mr. Walby re-joined JD Power in 2022 after having also worked in the Power Information Network (PIN) Consulting group from 2006-2009, where he advised automakers on price strategy. Prior to re-joining JD Power, at Neustar (now TransUnion) as Vice President Consulting Services, he led the global automotive practice and enterprise client relationships across retail, insurance, tech, e-commerce and other verticals. He managed software-as-a-service advisory of mar tech, ad tech, and data science tools to maximize marketing ROI, including media mix and attribution, data management platforms and customer data platforms, customer identity management, and audience segmentation. Previously, he was a manager in the marketing strategy consulting practice at MonitorDeloitte. He began his career as a product engineer at Chrysler (now Stellantis).

Mr. Walby earned a Bachelor and Master of Science in mechanical engineering from the University of Michigan – Ann Arbor, and an MBA from the Kellogg School of Management at Northwestern University.

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Sala stampa

Notizie che fanno muovere il settore

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