Clients demonstrating compliance with JD Power’s rigorous certification assessment, and having a Better Business Bureau rating at or above a B- will have the benefit of JD Power’s trusted third-party endorsement to leverage in marketing and sales communications (subject to specific guidelines). This program offers meaningful recognition to boost awareness, sales, and profits by sending a clear and unequivocal message to your customers and entire organization that you’re dedicated to providing the highest levels of customer satisfaction..
Certified Customer Service Organizations
- Ameriprise Financial, Investor and Agent/Broker
- Amplity Health
- Audible, Inc.
- Bank of America Global Commercial and Corporate Banking Client Services
- Contractor Connection (a division of Crawford & Company)
- COUNTRY Financial, Customer Service Center, Property/Casualty
- Freeman
- Global Experience Specialists (GES) National Servicenter
- Guardian Life
- Karl Storz Endoscopy
- Merrill Edge Investment Center
- Merrill Lynch Retirement Services
- Bank of America Merrill Wealth Management
- MetLife Group Benefits Dental National Accounts
- MetLife P&C – Agents and Brokers
- MetLife Retirement & Income Solutions
- MetLife Group Benefits Disability Intake
- Morgan Stanley Stock Plan Services
- Morgan Stanley Wealth Management Cash Management and Digital Platform Support
- Sallie Mae
- Sunovion Pharmaceuticals – Sunovion Answers
- UnitedHealthcare – Group Retiree