DEALER
Accessories eCommerce
End-to-end parts and accessories commerce platform that connects sales, service, and parts with a unified buying experience, turning customer interactions into revenue opportunities.
Product Finder
DEALER
Automotive Lender Intelligence (ALI)
Automated deal-validation tool that evaluates transactions against lender guidelines, optimizing deal structure, improving approval rates, and reducing funding delays and rejections.
OEM
AutoPlanner
Web-based application delivering real-time configurations, pricing, and feature data to enable faster strategy development, competitive benchmarking, and data-driven product planning.
DEALER
Build and Quote
Transactional vehicle configurator that enables customers to design, price, and purchase vehicles online, supporting full digital transactions including trade-ins, financing, and e-signatures.
OEM
Canada Auto Customer Service Index (CSI) Study
Benchmarks satisfaction with dealership service visits, combining customer feedback and repair information to provide a complete view of aftersales performance and customer retention drivers.
OEM
Canada Customer Service Index – Long Term (CSI-LT) Study
Benchmarks satisfaction with dealership and aftermarket service visits, combining customer feedback and repair information to provide a complete view of aftersales performance and customer retention drivers.
DEALER, LENDING
Canada Dealer Financing Satisfaction Study
Captures direct dealer feedback on financing provider performance, helping lenders understand what drives satisfaction, loyalty, and stronger dealer partnerships.
GOVERNMENT, OEM
Canada Electric Vehicle Consideration (EVC) Study
Measures shopper interest in electric vehicles, identifying motivations, concerns, and market trends that influence EV adoption and help brands convert consideration into purchase.
OEM
Canada Initial Quality Study (IQS)
Measures new-vehicle quality using owner-reported issues within 90 days, delivering model-level insights across 175 indicators to identify problems and improve early ownership performance.
OEM
Canada Sales Satisfaction Index Study (SSI)
Evaluates the full vehicle purchase journey, identifying key sales touchpoints that influence customer satisfaction, advocacy, and future purchase intent across Canadian automotive buyers.
OEM
Canada Vehicle Dependability Study (VDS)
Measures problems experienced by original owners of three-year-old vehicles, helping manufacturers improve long-term durability, retain value, and strengthen brand loyalty.
DEALER
Carbook Pro
Web-based tool for configuring, pricing, and quoting vehicles with accurate rules and data, enabling fast research and proposal creation for vehicles up to 10 years old.